Reply rate is the number NudgeLink is built around, and most reply-rate problems trace back to a small set of causes you can actually act on.
Check what "quiet" really means
Open your inbox view first. Some silent-looking leads have replied — every inbound reply is classified and shown on the lead (reply classification). Out-of-office autoreplies don't stop the sequence and don't notify you, so a lead can look untouched while the follow-ups are still working.
Sharpen the pitch
Drafts are grounded in your company pitch — it is the single subject of every message. A vague pitch produces polite, forgettable messages. Make it concrete in Settings (offer, market, geography), and campaign instruction notes ("met them at Expo Krakow") give the opener a real hook.
Edit early drafts ruthlessly
Every edit you make is recorded as a tone sample and feeds all future drafts. Clients who edit their first ten or twenty messages get drafts that sound like a person — theirs — and replies follow. If drafts still sound generic, add your own writing samples in Settings → Voice.
Trust the system-side defenses, use your levers
Anti-repetition tracking keeps 40 leads from getting 40 variants of one groove, follow-ups are written with the full prior thread so they build rather than re-introduce, and drafts that read like a bot are blocked before they reach your queue. What remains is yours: precise targeting (a great message to the wrong person still gets silence) and acting fast on leads with hot timing signals — a relevant post last week beats a cold profile every time.